Terms and Conditions

Effective Date: 26/09/2024

Welcome to Ashowa.com, owned and operated by Netzalive Group (Company No. 15943003). These Terms and Conditions govern your use of the platform, including any transactions between buyers and sellers. By accessing or using the site, you agree to be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, you must not use this website.

1. Definitions

  • “User”: Refers to both buyers and sellers registered on Ashowa.com.
  • “Platform”: Refers to the website and mobile applications operated by Ashowa.com.
  • “Seller”: A user who lists products for sale on the platform.
  • “Buyer”: A user who purchases products through the platform.

2. General Terms

By using this website, you affirm that you are at least 18 years of age or have the permission of a legal guardian. You agree to use the site for lawful purposes only and not engage in any behavior that may harm the site, its users, or its operators.

3. Account Registration

  • Users must create an account to buy or sell on the platform.
  • You agree to provide accurate information during registration and keep your account information updated.
  • You are responsible for maintaining the confidentiality of your account credentials.

a. Account Responsibility

You must ensure that all the information you provide is accurate, complete, and up-to-date. You are responsible for safeguarding your login credentials and notifying us immediately of any unauthorized access to your account.

4. Products and Pricing

We strive to provide accurate product descriptions, images, and pricing, but errors may occur. ashowa.com reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

a. Transactions

  • Sellers must accurately describe the products listed for sale, including condition and price.
  • Buyers are responsible for reviewing product descriptions and agreeing to purchase terms before completing transactions.
  • All payments will be processed through secure third-party payment gateways. Ashowa.com does not store credit card information.

b. Price Changes

Prices and availability of products are subject to change without notice. We reserve the right to modify or discontinue products without liability.

c. Order Acceptance

We reserve the right to refuse or cancel any order at our discretion. In such cases, any payments made will be refunded.

5. Buyer Responsibilities

  • Buyers are required to complete transactions in a timely manner after making a purchase.
  • You are responsible for providing accurate shipping details.

6. Seller Responsibilities

  • Sellers are responsible for the quality, delivery, and return of their products.
  • You must comply with all applicable laws and regulations regarding the sale of goods.
  • You are prohibited from selling counterfeit or illegal items.

7. Fees

  • Ashowa.com may charge a commission or listing fee for transactions on the platform. Any fees will be transparently communicated to users.

8. Payments

All payments are processed securely through third-party payment gateways. By completing a transaction on ashowa.com, you agree to pay the listed price for the product(s), including any applicable taxes and shipping fees.

9. Shipping and Delivery

Estimated delivery times are provided based on shipping information, but delays can occur due to circumstances beyond our control. ashowa.com is not responsible for delays in shipping or customs.

a. International Shipping

International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.

10. Returns and Refunds

  • The return and refund policies are determined by individual sellers, and buyers must adhere to the seller’s stated return conditions.
  • In cases of disputes, Ashowa.com may mediate between the buyer and seller but does not guarantee resolution.

11. Intellectual Property

All content on this website, including but not limited to images, logos, text, graphics, and software, is the property of ashowa.com or its content providers and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works of any content on this website without our express written permission.

12. User Conduct

  • Users are expected to act respectfully and refrain from fraudulent or illegal activity.
  • We reserve the right to suspend or terminate accounts that violate these terms.

13. User-Generated Content

If you post or upload content on the site (e.g., reviews, comments), you grant ashowa.com a non-exclusive, royalty-free, worldwide license to use, modify, reproduce, and distribute such content for any purpose.

a. Prohibited Content

You agree not to upload any content that is illegal, harmful, offensive, or violates the rights of others.

14. Limitation of Liability

  • Ashowa.com is a marketplace platform and is not responsible for the products sold by individual sellers. We provide no warranties regarding the items sold on the platform.
  • We are not liable for any damages arising from the use of the platform or the failure of transactions between buyers and sellers.

15. Indemnification

You agree to indemnify and hold ashowa.com, its affiliates, and employees harmless from any claim or demand arising from your use of the website, violation of these terms, or infringement of any third-party rights.

16. Dispute Resolution

Any disputes arising out of transactions on the platform must be resolved amicably between the buyer and seller. Ashowa.com may offer mediation services but is not responsible for resolving disputes.

17. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of this website or related to these terms shall be resolved in the courts of the United Kingdom.

18. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site after such changes signifies your acceptance of the updated terms.

19. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

ashowa.com
Email: info@ashowa.com